To access your AURES RMA Request Form, please clearly specify your country or region
in ticking the corresponding geographical area below:
Before returning equipment to AURES, please make sure to complete this form in order to obtain an RMA number (returns number).
This form should be completed by the POS reseller, using the dealer account details. If the product is to returned directly to the end user, then the "return address" field should be used to enter their details.
By submitting this document, you are agreeing to the terms and conditions of returns.
As soon as we receive your request, we will return the document together with your RMA number.
When returning the material, please mark the RMA number clearly on the product packaging.
Any returned equipment with no clear RMA number will be systematically refused.
(Compulsory fields are marked with *)