New touchscreen YUNOs from AURES are live across the retail operations of popular Welsh football club, Cardiff City. The terminals are driving the software solution from specialist provider Retail & Sports Systems that runs the club’s stadium superstore and external sales booths.
Cardiff City Football Club has revealed details of the new touchscreen terminals it has invested in to run its integrated, sports-specific retail EPOS system. Now successfully running for some months in the club’s stadium superstore and sales booths around the ground, the selected terminal is AURES’ latest model, the YUNO.
At the beginning of 2016, the club was already running EPOS but found itself with a stock management system which was inadequate for its purposes, a lack of confidence in the accuracy of the reports it generated and a website which was not linked to store operations.
The superstore sells a wide range of merchandise, replica shirts, gifts and souvenirs. Gifts can also be personalised with the Bluebirds (the club’s nickname) branding. Explains Clare Scarth, who manages retail operations for the club: “Business in our onsite superstore is fast paced, especially on match days. We needed to move to a higher performing system.”
Some months later, the club upgraded to a fully-integrated PC-based solution from Retail & Sports Systems (RSS), a specialist provider of computer systems for sports clubs. RSS’ ‘go-to’ partner for hardware is AURES technologies and its managing director Richard Waltham particularly favours the new YUNO terminal, so this unit was proposed to Cardiff City FC.
Comments Clare Scarth: “We couldn’t be happier with the YUNOs. They are compact machines so take up minimal space in our till areas. And having staff sign on with fingerprint recognition is fantastic, completely secure.”
Clare and her team have found the YUNOs both reliable and easy to use. “Plus they are quick, which helps us to keep queues down at busy times.” The new touchscreen system makes it simple and fast to look up stock from the onscreen button images. This is ideal for telephone orders or for non-barcoded stock.
“Our in-store technology has been transformed,” she says. “Compared to a year ago when we started our search for new hardware and software, we now have a fully integrated system to drive the superstore and our web site. We have full purchase order and stock management system functionality which makes a real difference, and we can rely on the reports that we pull off.”
“The YUNOs are proving to be the perfect vehicle for our new RSS software solution,” Clare Scarth concludes.